Kabana Rose Heart Pendant

Renting jewelry for a special event is easy and straightforward. Browse our selection of exclusive designer and diamond jewelry, and choose the pieces that best complement your outfit. Select your desired rental dates for a minimum of one week, ensuring delivery a few days before your special day. You can reserve the jewelry up to five months in advance on a first-come, first-served basis. Your jewelry will be delivered via UPS on your selected day, and you can keep it for one week. At the end of the rental period, simply ship the jewelry back using the prepaid label provided.

You can enjoy the jewelry for one week from the date of delivery. If you wish to extend your rental period, please contact our customer service at admin@trejours.com to request additional time. Extensions are subject to the jewelry being available and not having pending orders from other rental customers. If you wish to reserve the jewelry in advance for more than one week, please reach out to Trejours customer service and we will make arrangements for you.

In some cases, yes. Depending on the value of the piece and whether you’re a first-time or returning customer, we may place a temporary security hold on your card while the jewelry is on rent. This isn’t a charge—just an authorization—typically ranging from 10% to 20% of the item’s market value. Once the jewelry is returned in good condition, the hold is automatically released.

Your rental jewelry arrives via UPS Express or UPS Overnight service. Due to the value of the jewelry, signature confirmation is required for delivery. For added convenience, our default option is to have your jewelry order shipped to the nearest UPS office to your residence, where it will be securely held until you pick it up. If you prefer direct home delivery, ensure that either you or an authorized person is available to sign for the package.

Hold on to the boxes your jewelry came in, as you'll need them for the return. When the rental period is up, place the jewelry back into these boxes, seal them inside the provided UPS package with the attached return label, and drop the package off at a nearby UPS office. Please do not use unattended standalone UPS drop boxes for returning your jewelry.

We understand plans can change. Because each piece on Trejours is one-of-a-kind and reserved exclusively for you once booked, both cancellations and style changes are handled the same way. If you’d like to switch to a different piece, your original order will be canceled and the value applied as store credit toward your new selection, based on the timing below: ● 1 month or more before shipping: 100% of the rental fee as credit ● At least 2 weeks before shipping: 50% credit ● Less than 1 week before shipping: 25% credit ● After the order has shipped: No credit available This ensures fairness while keeping our unique pieces available for other customers.

Once the jewelry is in your possession, you are responsible for it as if it were your own. If the jewelry is lost or stolen, you will be responsible for covering its listed market price. You may contact your homeowners or renters insurance provider to inquire about temporary coverage for the jewelry.

If you fall in love with a piece of jewelry and wish to make it a permanent addition to your own jewelry collection, simply email us with a purchase offer. Trejours will then reach out to the merchant to negotiate a competitive purchase price for you.